I was feeling concerned about this. I am very grateful I was able to quit the old-fashioned cigarettes a while ago but now many friends have been turning to these in a quest to quit smoking. I think it is just another form of self-destruction. This may be the first evidence I’ve noticed that would confirm my suspicions. And it’s almost 4 years old!
From what might possibly be the best customer relations policy out there!
The L.L. Bean Satisfaction Guarantee
“Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from L.L. Bean that is not completely satisfactory.”